I spent the summer working on the Schedule Integrity team in the Network Planning department at Delta’s headquarters in Atlanta, GA. I was part of the team that was responsible for working on the flight schedule about three months before it was flown; the Schedule Integrity team (SI) is the last team in Network Planning that works on the schedule before it gets turned over to crew scheduling, Delta’s regional airline partners, and the airports Delta serves. Then, it is turned over to the folks in the Operations and Customer Center (OCC) to dispatch and deal with any issues that arise on the day of departure.
Each of the SI members manage a hub, several out stations, a few aircraft types (to ensure maintenance is built into the schedule and for crew scheduling), and works with a regional airline or two (to ensure that they can execute their part of the schedule). My primary focus was on the Cincinnati and Salt Lake City hubs, a regional airline, and helping other team members as needed. Even though everybody has their own beat, we still ended up working together as a team quite a bit when changes to the flight schedule need to be made; for example, a flight might start the day in Salt Lake City then fly several flights and end the night at New York JFK, but if we change the departure time out of Salt Lake City, the days’ flights and ultimately the arrival into JFK might change and impact slots or even ground time for planned maintenance.
Although I was an intern, I am very thankful that the team treated me like a full-time employee which was a great way to get hands-on experience and for me to know that this is what I want to do after graduating college.
Now, it is the first day of classes, and it’s time to get back into my school routine. I do miss working at Delta, but it is nice to return to campus and continue working towards completing my degree.
Until next time,