Tag Archives: airlines

Winter Storm Stella – Travel Tips

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As some you know, Winter Storm Stella has made its way to the northeast of the United States and Canada. It is the worst snow storm of the season and some areas got up to three feet of snow! The worst of the blizzard came yesterday but it is still snowing here where I am in Montreal, Canada. According to FlightAware, close to 6,500 flights were cancelled by U.S. airlines yesterday. Today (Wednesday), flight operations are getting back to normal slowly but there are still 1,000 cancellations and more than 3,000 flights delayed.

Checkout the video above and learn how airports remove snow on taxiways, runways and other movement areas!

Thousands of airport and airline employees are working very hard and doing their best in order to get passengers safely and as quickly as possible to their final destination. If you are flying in the next few days, look at your flight status before heading to the airport. Your flight(s) might have been delayed or cancelled.

If you flight is delayed or cancelled, stay calm and be patient. Do not be angry at the airport customer service employees. Airlines and are not responsible for weather related delays. The employees are just trying to help passengers to get to their destination. I doubt that they will be willing to help you more if you shout at them!

Airlines are receiving more calls than usual during this period so the wait time will be very long. Your best bet might be to try to contact the airline via social media, such as Twitter. They might be able to assist you. Once your flight has been cancelled, some airlines have a system that automatically rebooks you to the next available flight.

If you don’t have to go anywhere, just stay home and stay away from streets as some of them are still covered with ice and snow.

Until next time!

Nicolas

Summer Life – Delta Air Lines Internship

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Delta World Headquarters

Hey all!  I hope everyone is having a great summer as we fly into the month of June.  My month of May was quite eventful; I wrapped up finals at the beginning of the month and then headed up to start my summer internship at Delta on May 12th.  I’m working with the great folks in the Network Planning department where a large group of individuals plan where and how we are going to fly all of the routes that are out for sale to the public.  The process isn’t as easy as saying you’re flying from point A to B at this time, it is a very choreographed process with tons of steps between deciding when and where to fly and how they are actually going to do it.

Sabre AirVision is the software that we use in Network Planning to schedule all of the flights that Delta operates.
Sabre AirVision is the software that we use in Network Planning to schedule all of the flights that Delta operates.

My internship started off very quickly as I quickly became acclimated with our scheduling software, Sabre AirVision.  The product is very easy to use and not only contains the flight schedule that we are working with, but it also generates reports on things such as flights that may have the same number as another (duplicates, which you cannot have on the same day) and hours that airplane types and crews will fly (we only have so many airplanes and pilots and crews are restricted by the FAA on how many hours they can fly in a day).  I cannot imagine scheduling flights without a product such as this one.

Network PlanningPutting together the schedule is quite a challenge because of dozens of things that the normal traveler doesn’t see.  Things such as performing overnight maintenance on our fleet and keeping the number of flights coming into and out of a hub within max limitations is a very hard task due to the number of flights that we are trying to fly in a day.  The Delta system is based around a hub-and-spoke style layout and every hub has special characteristics that the folks in Network Planning have to keep in mind.  No one flying on an airline likes delayed or cancelled flights and it is our job to make sure that every flight gets off the ground as planned, on-time through major planning months before the day of the flight.

Traveling while interning at Delta is a must! I went to NYC for the first time over Memorial Day and it was a fantastic experience!

Traveling while interning at Delta is a must! I went to NYC for the first time over Memorial Day and it was a fantastic experience!

One great perk of interning at Delta is the flight benefit package.  A normal intern has the opportunity to non-rev, or fly anywhere in the world for minimal or no cost at all as long as there is an open seat in the cabin, aka a non-revenue generating seat and passenger for the airline.  So far I have worked at Delta for three weeks and have gone home to Indiana twice and to New York City, Myrtle Beach, and Daytona Beach all once.  Being an airline intern definitely has its perks other than gaining awesome experience behind the scenes.  I cannot wait to use my non-rev benefits to travel around the world!

6Delta World Headquarters, known as the G.O. by employees, is an awesome place to work and I am extremely honored to have been chosen to work for and represent such a well respected and successful entity.  Stay tuned for blogs in the coming weeks and months from here in Atlanta!

 

Happy flying,

Kyle

 

Why are all of those flights really delayed?

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As an aviation business major here at Embry-Riddle, I have taken a lot of neat classes in the past three years.  Everyone likes classes that make you think and answer real-world questions, and Airline Management taught by Dr. Abdelghany here in the College of Business is one of those courses.  In Professor Abdelghany’s class you learn the management side of airline operations, which is a very complex model in itself.  From who is involved with each and every flight, to how an airline schedule is built and run on a day-to-day basis, to how an airline recovers from a major storm just like Winter Storm Ion that just blasted through the Midwest and the East Coast, most every part of airline management is covered.

At landing slot controlled airports, only so many flights can takeoff and land per hour all based on what airline “owns” each slot. With any storm, the number of flights that can operate per hour is decreased because of the weather conditions which impacts every flight in the system. This diagram shows the impact during a weather system and a recovery plan below depicting what flights depart when to recover operations.

Here this week we saw US major airline jetBlue cancel all of its flights from its four major Northeast US airports: New York JFK and LaGuardia, Newark, and Boston.  Some stated that they thought it was a sign that jetBlue, or B6 as it’s known in the industry, was on the brink of failure, on the verge of shutting its doors.  In my opinion, I think it is a great way for jetBlue to recover from the terrible start to the winter season.  Two major weather systems have wrecked airline schedules to start 2014, and the flights you see on the boards aren’t the only things affected.  Resources, including airplanes and crews are misplaced at different destinations and duty hour limits (maximum hours one can work per day) are reached at difficult times.  Not only are resources limited, but worker safety is a giant factor as well.  In Indianapolis this week, exposed skin could potentially be hurt via frost bite in as little as five minutes meaning that ground crews are stressed to the max in the frigid temperatures.

Every box indicates a flight which has resources involved including the airplane, the pilots, the flight attendants, gates, etc. When a flight is delayed, a domino effect happens and all flights later on down the schedule using the previous resources are affected as shown here.

This and more is discussed in the Airline Management course at Embry-Riddle, making students in the Aviation Business major or minor very well prepared for a successful career in the aviation industry and the airlines specifically.  So the next time a flight is delayed and folks are wondering why, step back and look at all of the things affected by a major storm.

Major winter storms like Ion in January 2014 affect airports all across the world. Here you can see that it takes a massive effort between airport, airline, and government officials to get airline schedules back on track.

Happy flying,

Kyle