75th and Final Post

Posted on May 15, 2017 by Nicolas

Hi everyone!

These past two weeks have been very busy in Daytona Beach. After my last final on Tuesday, I only had a few days to pack everything in my apartment since I was moving out. I needed to put all my stuff in my car and that was a challenge. I sold the larger furniture or else it would have been impossible to bring it all back to Canada.

Monday was the big day for myself and 702 other students from the Daytona Beach Campus. I graduated with a Bachelor of Science Degree in Aviation Business Administration in three years!

The next day after graduation, I was already on my way to Canada. I had done this route very many times so I knew what to expect. I also knew that traffic in the Baltimore/Washington and New York City area can be really bad. This time, I decided to take a different route that was a bit more inland. Instead of following the East Coast and passing through large metropolitan areas, I would go through smaller cities such as Columbia, Charlotte, Harrisburg and Syracuse. The trip was slightly longer in distance, but I saved time without being stuck in traffic for hours.

Long journey ahead!

I arrived in Montreal a few days ago and now I am preparing myself to start my journey at Air Canada at the end of May as Manager, Planning and Scheduling. I will work with the North American Network Planning team. I will plan and schedule flights more than one year ahead of the schedule is actually flown. I am excited because the new Boeing 737 MAX will enter service in October! Air Canada has ordered 61 of the type to replace its current aging narrow-body fleet.

As you saw in the title, this is my 75th and final blog post as a student blogger. Whether I was sharing with you my study tips for finals or I was talking about my numerous trips around the world, I hope you enjoyed reading my blogs for these past two years! This is my last entry as an official blogger, but you might find me in the Alumni section from time to time.

Have a great summer!

Nicolas

Network Planning Internship Wrap-Up

Posted on August 3, 2016 by Nicolas

Today is my last day as a Network Planning Intern at Air Canada. I started the internship at the beginning of May after my spring semester at Embry-Riddle. I will give a brief summary of my amazing experience.

Boeing 787-9 (Photo Credits: Air Canada)

Boeing 787-9 taking off at Toronto-Pearson International Airport (Credits: Air Canada)

Aircraft Programs
I began my first two weeks with the Aircraft Programs group. For the first week, I shadowed an aircraft program manager while he was performing his duties of post-delivery activities at an MRO (maintenance, repair, and overhaul) close to Montreal. The airline had just received a brand new Boeing 777-300ER (77W). I tested the seats, tray tables, IFE (inflight entertainment), reading lights, and various galley compartments. The aircraft entered into commercial service a few weeks after.

Economy section of an Air Canada B777-300ER

The second week was very exciting as it was my first business trip. I travelled all the way to Seattle because Air Canada was going to take delivery of its 19th and last 77W. I met with the same aircraft program manager at the Boeing Everett Factory. During the first few days, we tested the systems in the aircraft, a bit similar to what we did the previous week in Montreal. We were looking for any defect the plane had before it would be handed off to Air Canada.

Chicken or pasta was served as the main course on the flight to Seattle (Credits: Author)

My last day in the state of Washington was probably the best. I had the opportunity to fly on the jump seat of the aircraft that was going to be delivered to us the next day. The flight had a duration of about 2h45 and included a touch-and-go and a go-around at Moses Lake (KMWH). Many tests were performed by the flight crew and by mechanics and engineers throughout the flight. The pilots extended the flaps and the slats during the flight. The speed brakes were also deployed for a short period.

Flight path of the aircraft (C-FKAU) via FlightRadar24.

I really enjoyed my week at Boeing Everett Factory. I would like to come back to Seattle soon as I did not have the time to truly visit the Emerald City. I learned a lot about Aircraft Programs in the short two weeks I spent with them.

Network Planning
Right after I returned from my trip to the West Coast, I started working in Network Planning. I was part of the long-range team that planned the flight schedule about a year before it is actually flown. I assisted in planning the schedule for North America, which includes Canada, the United States, the Caribbean, and Mexico. Network Planning works closely with other departments such as Intermediate Scheduling, Aircraft Programs, and Revenue Management.

Route Map from Air Canada’s largest hub, Toronto-Pearson.

Before I started my internship, I did not know all the items that are taken into account when scheduling a flight. We need to take into consideration aircraft maintenance, turnaround times, flight connectivity at hubs, ideal departure times, flight crew duty time and aircraft types. Our team also analyzes past performance to see if we should add frequencies or put a larger aircraft on a route.

Besides planning future flights, Network Planning consists of expanding the airline’s route network. I had the chance to sit with a few co-workers as they explained me how an airlines evaluate new route opportunities. In one month this summer, we introduced 10 new international routes to Europe, Asia, and Africa. Since May, Air Canada launched 11 routes to the United States.

On June 3, Air Canada launched non-stop service between Montreal and Casablanca (Credits: Air Canada)

I really enjoyed the time I spent this summer in Network Planning. Air Canada has a great team of passionate and energetic aviation enthusiasts. I am proud and honored to have been able to play a small role in planning the schedule for the upcoming seasons.

Summary
I am proud and happy I got the opportunity to get a summer internship at an airline in the aircraft programs and network planning department. This is my second summer in a row doing an internship. Last summer, I worked as an intern in the finance department at Aéroports de Montréal, the authority that manages the Montreal-Trudeau International Airport. So far, I got to experience both the airport industry and the airline industry. After experiencing both, I can definitely say that I belong to the airlines.

Last year on this same day, August 3, I said in my blog: “Now that I have experienced a job in an airport, I would like to go work at an airline in the near future. We’ll see what happens next!” My wish has come true this summer! Next year after I graduate from Embry-Riddle with a Bachelor of Science in Aviation Business Administration, I wish to go work full-time at an airline. In about nine months, we will see if my dream can be fulfilled for a second time!

Until next time!

Nicolas

Contact the author at berniern@my.erau.edu

Life in Network Planning

Posted on June 20, 2016 by Nicolas

In my last blog, I talked about my summer internship in Network Planning. In this post, I will describe important terms that we use in our department. These terms are also commonly used in the world of aviation!

Boeing 787-9 (Photo Credits: Air Canada)

Maintenance
Each of the 380 aircraft if our fleet has to undergo different types of maintenance that needs to be performed in order to be airworthy. It can range from simple line maintenance to complex heavy maintenance where the airplane is almost taken completely apart. Air Canada does the overnight maintenance in-house but the other larger maintenance checks are outsourced in other countries around the world. In Network Planning, we have to make sure that we pull out the necessary number of aircraft out of the fleet so it can go to maintenance.

Turnaround Times
Turnaround time is the period of time from when an aircraft arrives at the gate of a station (airport) to the time the aircraft is ready to depart from the gate for another flight. The turnaround time usually depends on the type of aircraft that is being handled on the ground. Fueling, catering, baggage and passengers loading/unloading is done during this time. Our smallest aircraft, the Beechcraft 1900D needs 20 minutes to turnaround. On the other side, our Boeing 777-300ER needs more than 120 minutes of minimum ground time. For airlines, it is important for their aircraft to be on the ground for the shortest amount of time possible. The more the aircraft is the air, the more they can generate revenue.

Connectivity
Most airlines have one or more hubs where they operate most of their flights. Air Canada’s largest hub is Toronto-Pearson. Our job in Network Planning is to ensure that most passenger will be able to go to the destination of their choice in our route network. For example, if you are flying out of Daytona Beach International Airport, your only options is to either fly to Atlanta, Charlotte, or New York-JFK. At these airports, the flights are timed to allow passengers to connect to another flight to eventually bring them to their final destination.

Departure Times
Some of our flights have an optimal departure time for local traffic while other flights are timed for connectivity. Air Canada flies between Montreal and Toronto at every hour during weekdays and even at every 30 minutes during peak hours. When we operate more than one daily flight per day to a city, we usually spread the flights throughout the day. Business travelers usually enjoy taking a flight early in the morning and return at the end of the day after their meetings.

Aircraft Types
Aircraft limitations are taken into account when we assign a plane to a route. For example a 70-seater regional jet cannot fly from North America to Europe because it simply does not have the range to do such missions. We fly the Airbus A319 to Mexico City (7,300 ft. of elevation) because this aircraft performs well at high temperatures and high altitudes.

Passenger Load Factor
The passenger load factor (PLF) can be described as “how full is the plane in terms of seats occupied.” The load factor can be calculated by dividing the RPMs by the ASMs on a particular route or for the whole network. You can also calculate the PLF by dividing the number of revenue passengers onboard by the number of available seats on the aircraft.

You are now an aviation expert! If you are interested in Network Planning, you should definitely take the Airline Management (BA 315) class on campus. This course is very interesting if you are an aviation passionate like me.

If you have any questions or comments regarding my internship, you can reach me at the email address listed below. I will be happy and glad to answer your questions!

Until next time!

Nicolas

Contact the author at berniern@my.erau.edu

Summer Internship: What is Network Planning?

Posted on June 13, 2016 by Nicolas

Hello everyone!

I hope you guys are enjoying your summer. It has now been three weeks since I have been working Air Canada in Network Planning as a summer intern. I will take this time to explain a bit more on what I do at work. I am part of the team that plans the flight schedule about a year before departure. We are currently planning the schedule for 2017. Below is an overview of how the schedule is handled from the time it is built to the time the flights occur for real.

Network Planning (9 months and more)
Intermediate Scheduling (9 months to 3 months)
Current Scheduling (3 months to 48 hours)
System Operations Control (48 hours to time of departure)

Network Planning makes the schedule about a year before the flight. The schedule will then be handed off to Intermediate Scheduling where they will make the flight schedule more operational. They take more components into account such as airport slots, gate availability, and much more. The schedule is then given to current scheduling around 3 months before the flight will takeoff. SOC or System Operations Control manages the schedule in real time. For example, if your flight is delayed because of a maintenance issue that cannot be fixed in a reasonable amount of time, they will be the one who will try to find an aircraft in the fleet as a replacement so the passengers can get to their final destination.

I work in Network Planning and my main job is to build the schedule for North America. We have three groups in Network Planning: North America, International, and Profitability. We closely work with other groups like Intermediate Scheduling, Aircraft Programs, and Revenue Management. When we schedule a flight, our team needs to take into consideration aircraft maintenance, aircraft turnaround time, flight connectivity at major hubs, ideal departure times, flight crew duty time, aircraft types, passenger load factor, yields, etc. These will be described in my next blog!

Route Map from Air Canada’s largest hub, Toronto-Pearson.

We fly to 205 destinations including 64 in Canada, 55 in the United States, and 86 in Europe, Africa, the Middle-East, Asia, Australia, the Caribbean, Mexico, Central America, and South America. Air Canada and its regional partners fly an average of 1,500 daily flights and operate a fleet of more than 380 mainline and regional aircraft.

Our largest aircraft, the Boeing 777-300ER (77W) has up to 450 seats. (Photo Credits: Jen Schulz)

Our smallest aircraft, the Beechcraft 1900D seats a maximum of 18 guests. (Photo Credits: Author)

Our smallest aircraft, the Beechcraft 1900D (BEH) seats a maximum of 18 guests. (Photo Credits: Author)

There is a lot of complexity in trying to build the best schedule we can for 1,500 daily departures. Flights do not have the same pattern for a whole year. We operate flights that are daily and some that we only fly a few times a week. Some flights operate year-round while others are only winter or summer seasonal.

We also look at past performance of the schedule to see if we should increase frequencies on certain routes or even pull back completely. We identify new markets where we could potentially grow in the future. Some of the new routes we are currently looking at are… You will have to wait until we announce new destinations!

I am proud and honored to be part of a family of 28,000 men and women who work together to bring our guests safely and on-time to their final destination.

Until next time!

Nicolas

Contact the author at berniern@my.erau.edu

Aircraft Programs: Post-Delivery of a B777

Posted on May 18, 2016 by Nicolas

Last week, I started my internship at Air Canada. I am working with the Aircraft Programs team until the end of this week. Next week, I will head to the Network Planning department for the remaining of the summer.

Economy cabin of Air Canada’s Boeing 777-300ER (77W) in a high density configuration of 450 passengers, which includes 28 Business, 21 Premium Economy, and 398 Economy class seats.

I spent most of my first days in the cabin of a Boeing 777-300ER. This aircraft was just delivered from Boeing a few weeks ago. It is now sitting outside on the tarmac at a maintenance facility in Mirabel, Canada, about 30 miles from the Montreal Airport. I was shadowing an Aircraft Program Manager while he was performing his duties of post delivery. The aircraft needs to be ready soon because it will enter fly its first revenue flight next week from Toronto to Vancouver.

Flight deck of the Boeing 777.

The manager has to make sure the aircraft gets ready before entry into service (EIS). Many tests had to be completed to ensure all the systems work perfectly. All oxygen masks should drop from the overhead panel. Most of the resting was related to the inflight entertainment system (IFE). We played movies as well as the safety video. All the functions of the business class seat such as reclining were tested.

My favorite features of this aircraft are the meal order and text messaging functionality. Passengers can order drinks and meals from their own seat. There is even an option to add ice and a lemon in your glass/cup. They can also buy duty-free products aboard the airplane. Customers are also able to message their friends and relatives or any other passenger on the flight.

Passengers can order refreshments, meals, and duty free items from their personal seat.

I had the chance to pretty much explore the whole aircraft! I saw a crew rest for the first time. On the Boeing 777 there are two beds and two seats at the front of the cabin on the second floor. For the flight attendants, there are eight beds at the rear of the aircraft on the second floor.

Door to enter the rear flight attendant rest area.

Rear flight attendant rest area.

I am really happy and blessed to have the opportunity to do this. What can an Embry-Riddle student ask more than spending entire afternoons aboard an aircraft!?

Until next time!

Nicolas

Contact the author at berniern@my.erau.edu

The Summer of Delta: Part 2

Posted on June 26, 2014 by Kyle

My internship at Delta Air Lines this summer has been quite the adventurous one. Besides a very busy work schedule, I have already touched the east and west coasts, mainland Europe including Belgium and The Netherlands, as well as many interior states. My trip to Brussels was quite the ever-changing one as I had to take the train to Amsterdam and catch a Boeing 777 ride home to the United States. Keeping up with the rest of the aviation geeks here, being able to spot some gorgeous airline heavy metal is a regular occurrence at the world’s busiest airport. The cell phone lot at ATL gives you the opportunity to take some great pictures, like the one above of a company Boeing 767-400, when we are using a west departure operation. Working at an airline is NEVER a boring job!

A panorama of NYC on the approach into LaGuardia.

Infamous Delta Biscoff cookies help power a lot of our 90,000 employees each day.

Delta is a very dynamic place to be right now, especially since we seem to be the airline with the target on our backs. Massive profits in recent times have set Delta apart from the rest of the industry, showing that massive growth and acquisition strategies have seemed to play out in the company’s favor. One of the biggest happenings at the company since I have been here was the recent opening of the Delta Flight Museum at the airline’s Atlanta General Offices location. The event was well-covered on social media and news sites as well, so check it out for more information on how to see this great attraction.

There was quite a crowd of employees and distinguished guests at the grand opening of the renovated Delta Flight Museum on June 17th, the 85th anniversary of Delta.

The internship has really opened my eyes to how complex an airline is. Thousands of people are needed to get a flight off the ground, not just the six to twelve crewmembers that are in each airplane getting the passenger from point A to point B. The typical view of an airline is one that comes from what folks see at an airport but it is really much, much more in depth.

One of our flagship machines, a Boeing 777, took me back across the Atlantic from Amsterdam to Detroit.

Departments like mine (Network Planning) touch each flight at some point and build a schedule that has integrity and will be profitable, Revenue Mangement, aka ticket pricing, prices many levels of tickets with limitations depending on what days you might be traveling or how far in advance you might be purchasing your fare, Operations Control handles each flight enroute and solves any problems that might arise, and Finance provides the money needed to get each flight off the ground by financing airplanes and projects as well as daily operations. The picture to the right shows my ride back to the US from Amsterdam, one of our Boeing 777s. Partnerships like our one with KLM in AMS make our international operations much easier by sharing gates and ground equipment plus personnel. Hundreds of other specific departments and sectors are needed as well, really showing the complexity of the world’s greatest mode of transportation: Flight.

One of the experiences that I have been able to take in at Delta has been the opportunity to fly a handful of their full-motion simulators, including this Boeing 767.

Not only am I a business major, I also have my FAA Commercial Pilot’s Certificate and keep current in both multi-engine and single-engine airplanes. One perk of being at Delta has been access to the full-motion flight simulators that our pilots use to train on their specific aircraft type. We have at least one simulator or more in-house for every type that we fly except the Boeing 717 (Boeing owns those simulators). I have been fortunate enough to fly the Boeing 767-300ER and Boeing 777-200LR sims as well as the Airbus A330. I hope to fly the other types, stay tuned for more pictures!

I am excited to see where else my non-revenue travels will take me this summer and I will be sure to share more pictures and stories as they happen!

Happy flying,

Kyle

My Life @ Riddle

Daytona Beach Edition

Tag Archives: network planning

75th and Final Post

Network Planning Internship Wrap-Up

Life in Network Planning

Summer Internship: What is Network Planning?

Aircraft Programs: Post-Delivery of a B777

The Summer of Delta: Part 2