Flying All Over America – Part 1

Hello!

This past Saturday, I flew over 21 states over the United States in less than 24 hours. I did this long trip with my friend Jack, who is also a student journal writer for Embry-Riddle. What was the purpose of this trip? We wanted to fly together just for fun. We would also accumulate more than 5,000 miles on this long journey.

Here was our planned itinerary: Orlando (MCO) – Atlanta (ATL) – San Francisco (SFO) – Minneapolis (MSP) – Orlando (MCO). In Part 1 of this exciting story, I will cover the flight segments until SFO. The remaining two flights until we land in MCO will be covered in Part 2.

Long flight ahead: ATL to SFO.

Long flight ahead: ATL to SFO.

Our day started very early has we had to drive to catch a 6:00AM flight in Orlando. The first flight to Atlanta was just over an hour from wheels up to touchdown. The thing I like about early morning flights is that you can see the sunrise from above.

When we arrived at the busiest airport of the world, we did not have much time to connect to for our next flight. Fortunately, our arriving flight and our departing flight were in the same concourse, so we did not have to take the Plane Train.

For the transcontinental flight to San Francisco, we were onboard a Boeing 767-300ER with one of Delta’s international configuration featuring lie-flat beds. I wished we got upgraded to the front cabin! We were seated in the first row of Comfort+ at an exit row, so we had plenty of legroom and space to walk around during the duration of the flight.

Delta has a crew base in SFO and uses this aircraft (B767-300ER) for transcontinental flights to New York-JFK and Atlanta.

Delta has a crew base in SFO and uses this aircraft (B767-300ER) for transcontinental flights to New York-JFK and Atlanta.

All the passengers were settled in their seat for an on-time departure when the captain announced a delay due to a problem with the main door. The door could not close and maintenance had to replace a part. The missing part of the door took a long time to arrive at the aircraft and it lead to a delay of about an hour before we got cleared for pushback.

My friend Jack and I are discussing with the flight crew while we were waiting for maintenance to repair a part on the main door.

My friend Jack and I are discussing with the flight crew while we were waiting for maintenance to repair a part on the main door.

In the mean time, we were granted permission by one of the flight attendants to go check out the flight deck. We spent about 45 minute talking with the first officer about aviation. The time went by fast and we returned to our seats because the airplane was ready to leave the gate.

The first officer's notes before the flight.

The first officer’s notes before the flight.

During the flight, we worked on a project for our Airline-Airport Operations class. We had to select an airport or airline and write a report on it. We were actually productive on that flight and did homework! As we approached the state of California, the flight attendants made a trivia to the passengers asking four questions related to the Super Bowl. The folks who got the most right answers would win a bottle of wine (I wished the question would be related on Delta!).

The attendants on our flight to SFO made a trivia with questions related to the Super Bowl. The passengers who got the correct answers got a bottle of wine!

The flight attendants on our flight to SFO made a trivia with questions related to the Super Bowl.

When we booked the trip at the beginning of the semester, we did not know it was during the Super Bowl weekend. At first, we thought the airport in San Francisco would be crowded, but it was not! At least for the time we were there.

Story to follow in Part 2!

Nicolas


Contact the author at berniern@my.erau.edu

2015 Stories: Delta SkyMiles Medallion Benefits

Over the past year, I flew a lot on Delta Air Lines. I boarded 35 flights with the air carrier and half of those flights were to Atlanta. “How come have you been to Atlanta so many times this year?” my friends ask me. I actually never visited Atlanta in my whole life. I have only been through the airport to connect to my next flight.

I started to accumulate all my blading passes!

I started to accumulate all my boarding passes!

For those who did not know, Atlanta’s Hartsfield-Jackson International Airport is home of Delta and is the busiest airport in the world. It will welcome its 100th million passenger of the of the year, by the end of December.

Since the beginning of 2015, I have accumulated numerous flights and miles with Delta, and over Thanksgiving break, I got my first frequent flyer status! I became Silver Medallion with Delta and at the same time, SkyTeam® Elite, since the airline is in the SkyTeam® alliance.

There are many great benefits that come along with the status, but first, lets discuss how to reach the status. To become Silver (lowest status), a customer needs 25,000 Qualification Miles (MQMs) or 30 Qualification Segments (MQSs). Customers also need to spend more than $3,000 every year with Delta. Those numbers increase by a lot for the other upper level statuses.

There are many advantages of being Silver Medallion® with Delta. Here are some of them.

The first perk is to be able to be added for free to the upgrade list for a First Class seat. Who doesn’t like to fly upfront with wider seats and greater legroom?

It is often rare to get upgraded as a Silver. One time, I was 39/41 on the upgrade list and there were only four seats available. There is another option if you want to have extra legroom and sip beer, wine, or spirits and snack on premium snacks. At time of check-in, you can select a Comfort+™ seat if there is availability. These seats are located between First Class and Main Cabin. A passenger upgrading its seat to Comfort+™ will spend up to $55 on a one-way flight between Daytona Beach and Atlanta.

Passengers also benefit from 2 extra miles per dollar spent. For example, if my roundtrip ticket from Daytona Beach to Atlanta was $800, I would get 1,600 bonus miles added to the amount of base miles for the trip.

One of my favorite (favourite for my Canadian readers) perk is the waived baggage fees. You can get a checked-baggage free of charge. This saves $50 round-trip per person.

At the airport, passengers can enjoy expedited check-in using the Sky Priority lane. Customers can also benefit from priority boarding and the order depends on the seat selected:

  • PREM: First Class customers
  • SKY: Delta Comfort+™
  • Zone 1: Silver Medallion®
  • Zone 2: Main Cabin

Now you know the main benefits of having a Silver status with Delta Air Lines. If you travel a lot, flying with the same airline might lead you to a frequent flyer status!

Until next time!

Nicolas

 

Autumn Break – Part 1

The Embry-Riddle autumn break marks the median of the fall semester. Some students use this time to go back home with their family that they haven’t seen since the end of August. Students sometimes spend the long weekend and try to catch up with the workload or even to get a little bit ahead. I always tell myself that I will catch up on everything during Fall Break and Thanksgiving but it never happens. I do get some work done, but not as much as I want!

Famous "Fly Delta Jets" sign at Hartsfield-Jackson Atlanta Int. Airport.

Famous “Fly Delta Jets” sign at Hartsfield-Jackson Atlanta Int. Airport.

My break started on the afternoon of the last day of classes. My journey started at  Daytona Beach International (Regional) Airport and was scheduled to end when I land in Montreal, my final destination. It was my first time using the TSA PreCheck lane at the Daytona airport (it was inaugurated at the end of September). It allows trusted travelers flying in the U.S. with expedited security screening. Passengers enrolled in the program do not need to remove shoes, laptops, liquids, belt, and light jackets. Something I like in small airports such as Daytona is that it only takes a few minutes to get seated at the gate from the time passengers enter the terminal.

My first leg to Atlanta was uneventful with the exception of a few bumps while approaching ATL. I think it was my first time connecting in Atlanta without having to take the Plane Train to get to my next flight in a different concourse. This time, my next flight was only five gates away! My next stop was New York LaGuardia, an outdated airport where the average taxi time before takeoff is about 45 minute. Thanks to the $4 billion plan, announced in July, to replace the airport completely. Although the airport has many negative aspects, I like the variety of restaurants they have for a domestic airport. They also have a small supermarket and a food court in concourse D offering many dining options for connecting passengers. The flight from LaGuardia to Montreal was only a short 52 minutes from wheels up to touchdown. As we approached the end of the flight, the captain made an announcement to the cabin: “Good evening from the flight deck ladies and gentlemen, we have started our initial descent in the Montreal area. The visibility in Montreal is great with gusty winds and a temperature of 4 degrees Celsius (39 degrees Fahrenheit).” I was only wearing jeans and a t-shirt and did not have a coat. I felt the cold right when I got out of the aircraft!

Flying over Brooklyn a few moments before touching down on runway 31 at LGA.

Flying over Brooklyn a few moments before touching down on runway 31 at LaGuardia.

The reason I flew three legs instead of two is that I want to get more segments and miles to get Silver Medallion® status on Delta Air Lines. In Part 2, I will tell you a little bit about the exciting things I did back home.

Nicolas

The End of Summer

Once I completed my internship at Aéroports de Montréal at the end of July, I had about two weeks of vacation left before heading to Daytona Beach. My brother and I welcomed some of our friends from Texas that came to visit us for the weekend.

During their visit, we went to the Osheaga Art and Music Festival in Montreal. The festival takes place over a period of three days where more than 100 artists performed. We were there on the last day of the show and saw The Black Keys, ALT-J, Edward Sharpe & The Magnetic Zeros, Charli XCX, and Tove Lo. It is not possible to see all of the artists because they perform on six different scenes simultaneously. It is fun because you don’t have to stay at one scene and watch the whole show; you can walk around and see different things.

Osheaga1

Group picture in front of the Osheaga splatter paint wall!

After a great weekend filled with music, we all headed to the airport at 4:30AM  to catch early morning flights. Some of the friends were heading back home in the Lone Star State while another was flying back to school in Boston. My family and I were flying to Jacksonville (JAX) with a connection in Atlanta (I don’t think I can count how many times I have been through ATL!).

When we landed in JAX, I almost felt like it was home since Daytona was only 100 miles south. We drove for about an hour north following the East Coast of Florida and Georgia. Our final destination was Sea Island, GA. We decided to make this trip because the area was reputed for its golf courses. There are also many other activities to do there since the ocean is a few steps away. Other than playing a few rounds of golf, we went paddle boarding, and skeet shooting.

Sea Island

Sea Island, GA

The few days spent in Sea Island went by so fast, as we were already seated in the plane on our way back to Canada. My brother and I spent the last the week home so we could prepare and pack all the baggage we had to bring for our upcoming Sophomore year of college.

View from the Delta SkyClub Sky Deck in Concourse F. Hartsfield-Jackson has the largest control tower in North America, and 4th in the world.

View from the Delta SkyClub Sky Deck in Concourse F. Hartsfield-Jackson has the largest control tower in North America, and 4th in the world.

Next week, I will go over my arrival in the Daytona Beach area before classes started! Enjoy the extra pictures of Osheaga below.

Nicolas

Osheaga2

Osheaga5

Osheaga4

Osheaga3

Osheaga7

Osheaga6

 

 

 

The Summer of Delta: Part 2

Delta 767-400 in Atlanta.My internship at Delta Air Lines this summer has been quite the adventurous one.  Besides a very busy work schedule, I have already touched the east and west coasts, mainland Europe including Belgium and The Netherlands, as well as many interior states.  My trip to Brussels was quite the ever-changing one as I had to take the train to Amsterdam and catch a Boeing 777 ride home to the United States.  Keeping up with the rest of the aviation geeks here, being able to spot some gorgeous airline heavy metal is a regular occurrence at the world’s busiest airport.  The cell phone lot at ATL gives you the opportunity to take some great pictures, like the one above of a company Boeing 767-400, when we are using a west departure operation. Working at an airline is NEVER a boring job!

A panorama of NYC on the approach into LaGuardia.

A panorama of NYC on the approach into LaGuardia.

 

Infamous Delta Biscoff cookies help power a lot of our 90,000 employees each day.

Infamous Delta Biscoff cookies help power a lot of our 90,000 employees each day.

Delta is a very dynamic place to be right now, especially since we seem to be the airline with the target on our backs.  Massive profits in recent times have set Delta apart from the rest of the industry, showing that massive growth and acquisition strategies have seemed to play out in the company’s favor. One of the biggest happenings at the company since I have been here was the recent opening of the Delta Flight Museum at the airline’s Atlanta General Offices location.  The event was well-covered on social media and news sites as well, so check it out for more information on how to see this great attraction.

There was quite a crowd of employees and distinguished guests at the grand opening of the renovated Delta Flight Museum on June 17th, the 85th anniversary of Delta.

There was quite a crowd of employees and distinguished guests at the grand opening of the renovated Delta Flight Museum on June 17th, the 85th anniversary of Delta.

The internship has really opened my eyes to how complex an airline is.  Thousands of people are needed to get a flight off the ground, not just the six to twelve crewmembers that are in each airplane getting the passenger from point A to point B.  The typical view of an airline is one that comes from what folks see at an airport but it is really much, much more in depth.

One of our flagship machines, a Boeing 777, took me back across the Atlantic from Amsterdam to Detroit.

One of our flagship machines, a Boeing 777, took me back across the Atlantic from Amsterdam to Detroit.

Departments like mine (Network Planning) touch each flight at some point and build a schedule that has integrity and will be profitable, Revenue Mangement, aka ticket pricing, prices many levels of tickets with limitations depending on what days you might be traveling or how far in advance you might be purchasing your fare, Operations Control handles each flight enroute and solves any problems that might arise, and Finance provides the money needed to get each flight off the ground by financing airplanes and projects as well as daily operations.  The picture to the right shows my ride back to the US from Amsterdam, one of our Boeing 777s.  Partnerships like our one with KLM in AMS make our international operations much easier by sharing gates and ground equipment plus personnel. Hundreds of other specific departments and sectors are needed as well, really showing the complexity of the world’s greatest mode of transportation: Flight.

 

One of the experiences that I have been able to take in at Delta has been the opportunity to fly a handful of their full-motion simulators.

One of the experiences that I have been able to take in at Delta has been the opportunity to fly a handful of their full-motion simulators, including this Boeing 767.

Not only am I a business major, I also have my FAA Commercial Pilot’s Certificate and keep current in both multi-engine and single-engine airplanes.  One perk of being at Delta has been access to the full-motion flight simulators that our pilots use to train on their specific aircraft type.  We have at least one simulator or more in-house for every type that we fly except the Boeing 717 (Boeing owns those simulators).  I have been fortunate enough to fly the Boeing 767-300ER and Boeing 777-200LR sims as well as the Airbus A330.  I hope to fly the other types, stay tuned for more pictures!

I am excited to see where else my non-revenue travels will take me this summer and I will be sure to share more pictures and stories as they happen!

Happy flying,

Kyle

 

 

Summer Life – Delta Air Lines Internship

 

Delta World Headquarters

Hey all!  I hope everyone is having a great summer as we fly into the month of June.  My month of May was quite eventful; I wrapped up finals at the beginning of the month and then headed up to start my summer internship at Delta on May 12th.  I’m working with the great folks in the Network Planning department where a large group of individuals plan where and how we are going to fly all of the routes that are out for sale to the public.  The process isn’t as easy as saying you’re flying from point A to B at this time, it is a very choreographed process with tons of steps between deciding when and where to fly and how they are actually going to do it.

Sabre AirVision is the software that we use in Network Planning to schedule all of the flights that Delta operates.
Sabre AirVision is the software that we use in Network Planning to schedule all of the flights that Delta operates.

My internship started off very quickly as I quickly became acclimated with our scheduling software, Sabre AirVision.  The product is very easy to use and not only contains the flight schedule that we are working with, but it also generates reports on things such as flights that may have the same number as another (duplicates, which you cannot have on the same day) and hours that airplane types and crews will fly (we only have so many airplanes and pilots and crews are restricted by the FAA on how many hours they can fly in a day).  I cannot imagine scheduling flights without a product such as this one.

Network PlanningPutting together the schedule is quite a challenge because of dozens of things that the normal traveler doesn’t see.  Things such as performing overnight maintenance on our fleet and keeping the number of flights coming into and out of a hub within max limitations is a very hard task due to the number of flights that we are trying to fly in a day.  The Delta system is based around a hub-and-spoke style layout and every hub has special characteristics that the folks in Network Planning have to keep in mind.  No one flying on an airline likes delayed or cancelled flights and it is our job to make sure that every flight gets off the ground as planned, on-time through major planning months before the day of the flight.

Traveling while interning at Delta is a must!  I went to NYC for the first time over Memorial Day and it was a fantastic experience!

Traveling while interning at Delta is a must! I went to NYC for the first time over Memorial Day and it was a fantastic experience!

One great perk of interning at Delta is the flight benefit package.  A normal intern has the opportunity to non-rev, or fly anywhere in the world for minimal or no cost at all as long as there is an open seat in the cabin, aka a non-revenue generating seat and passenger for the airline.  So far I have worked at Delta for three weeks and have gone home to Indiana twice and to New York City, Myrtle Beach, and Daytona Beach all once.  Being an airline intern definitely has its perks other than gaining awesome experience behind the scenes.  I cannot wait to use my non-rev benefits to travel around the world!

6Delta World Headquarters, known as the G.O. by employees, is an awesome place to work and I am extremely honored to have been chosen to work for and represent such a well respected and successful entity.  Stay tuned for blogs in the coming weeks and months from here in Atlanta!

 

Happy flying,

Kyle

 

A Riddle Student’s Spring Break!

Spring Break 2014 is a wrap from all of us here at ERAU!  I just wanted to have a short “photo” blog on what an “ERAU Student Spring Break” might look like…

Inflight meal service via Biscoff cookies is a must on ANY flight!

Inflight meal service via Biscoff cookies is a must on ANY flight!  Enroute to Sebring, Florida for the 12 Hour race night practice to kick off spring break.

Flying with my dad and girlfriend is always a great time!  Here we are enroute to Muncie, Indiana from Grand Rapids, Michigan.

Flying with my dad and girlfriend is always a great time! Here we are enroute to Muncie, Indiana from Grand Rapids, Michigan.

I had a few chances to go flying over break and my dad's 1950 Piper PA20 Pacer was exercised quite a bit!
I had a few chances to go flying over break and my dad’s 1950 Piper PA20 Pacer was exercised quite a bit!

Descending into ATL from IND on a Delta A320.

Descending into ATL from IND on a Delta A320.